Terms and Conditions
General
These Terms and Conditions (“Terms”) set out the terms and conditions governing the activities of the website visitors on this website and the relationship between the site visitors and the website owner. The Terms include the commercial terms that apply to purchases of goods made through this website.
Website ownership, the offering, and binding of Terms
This website (“Website”) is owned and operated by Botley Meadow Bees. These Terms set forth the terms and conditions under which you may use the Website and services as offered by us. The Website offers visitors information about our apiary and the products we sell. By accessing or using the Website, you approve that you have read, understood, and agree to be bound by these Terms.
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Conditions of using the Website and the requirements to create an account
In order to use the Website and/or receive our services and products, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services or products if doing so is prohibited in your country or under any law or regulation applicable to you.
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Key commercial terms
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the checkout payment process.The prices we charge for our goods and for shipping or delivery are listed on the Website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Any additional information about pricing and sales tax is available on the payments page.
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Cancellation, return and refund policy
You may cancel your order from the moment you place it until 14 days from the day you receive your goods.
For any undamaged goods, simply return them with included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the goods, and we will offer a refund based upon the original payment method. In addition, please note the following: (i) Goods can be returned only in the country in which they were originally purchased; and (ii) goods are not eligible for return (or a deduction may be made to the full refund) if they have been used, damaged (other than in transit), or tampered with (including the breaking of tamper seals), or if the value of the goods has been reduced as a result of your handling the goods more than was necessary. You will not have the right to cancel the order or to a refund for products such as honey in containers where the safety/ hygiene seal has been broken.
You will receive a refund within 14 days of our receiving the goods back, or of your providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner. If we offer to collect the goods, we will refund you within 14 days from the date you informed us you wanted to cancel the contract. If the product was sent to you, only the basic level of postage (normally this means second class postage unsigned) will be refunded, and any costs of enhanced postage over and above the basic rate will not be refunded.
You will be responsible for the cost of returning the goods, unless the goods were faulty on arrival, in which we case we will either cover the cost of the return at the basic rate of postage or collect the goods. We recommend you get proof of postage for any returned goods.
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Right to change our offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
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Ownership of intellectual property, copyrights and logos
The website and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Botley Meadow Bees. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
You recognise and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the Website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed on the Website.
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Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the Website or ‘members area’ of the website without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations, or if we consider any content that you post to be inappropriate or liable cause offence or distress to users of the Website. You may discontinue use and request to cancel your website account at any time.
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Indemnification
You agree to indemnify and hold Botley Meadow Bees harmless from any demands, loss, liability, claims or expenses (including legal fees), made against them by any third party due to, or arising out of, or in connection with your use of the Website or any of the services offered on the Website.
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Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Botley Meadow Bees be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Website.To the maximum extent permitted by applicable law, Botley Meadow Bees assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of the Website; and (iii) any unauthorized access to or use of the secure servers hosting the Website and/or any and all personal information stored therein.
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Right to change and modify the Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you, if you hold a registered account with the website, that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the Website or services therein.
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Promotional emails and content
If you have so granted permission, you agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
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Dispute resolution
These terms and any dispute arising from them (including non-contractual disputes) shall be governed by the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts.
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Customer support and contact details
Website User Community
If you join the Website membership community your public profile will be publicly visible to site visitors, and your public activity (such as their posts or comments) will be visible to other visitors of the Website. You can always opt out and exit the community, and upon doing so, your profile will not be publicly visible. Naturally, in such event you will not be able to use the community features (e.g. liking, commenting or writing posts).
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Date of Terms and Conditions
Effective from 27 November 2020.
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